Privacy Policy

Privacy Policy

Introduction

Welcome to https://collision-damage-repair.autobodyshop-talk.com (hereafter referred to as “the Company” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Private Information Protection Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Consumer Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to every aspect of our online presence, encompassing:

  1. Our official website at https://collision-damage-repair.autobodyshop-talk.com.
  2. All associated applications and services provided by us.
  3. Interactions on any linked third-party platforms or services accessed through our site (please note that these external privacy policies govern data collection practices outside our direct control).

Processing Activities

This policy is designed to cover various user interactions, such as:

  1. Using our applications and services as an authorized account holder.
  2. Visiting and navigating through our websites linked to this Privacy Policy.
  3. Subscribing to receive communications from us, including newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect a range of personal data, categorized as follows:

  1. Account Information: Details required to set up and maintain your user account, such as usernames, passwords, email addresses, and profile preferences.
  2. Payment Information: Data related to transactions, including payment method details, billing addresses, and purchase history.
  3. Financial Information: Records of financial transactions, banking information, and sensitive financial data used for processing payments.
  4. Purchase Information: Details about products or services purchased from us, including quantities, order dates, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and location data from GPS.
  6. Location Data: Geolocation information provided by your browser or device when accessing our services.
  7. Feedback: Comments, suggestions, reviews, and ratings shared by users regarding our products and services.
  8. Social Media Information: Data collected from social media platforms when you interact with our content, including likes, shares, and comments.
  9. Product Information: Details about products viewed or purchased on our site, such as product codes, descriptions, and customization preferences.

We obtain this data through direct user input, interactions with our systems, and automated tracking technologies. Additionally, third-party service providers may share personal information with us, bound by their respective privacy agreements.

Cookies

Our website employs cookies to enhance your browsing experience and provide valuable analytics. Cookies are categorized as:

  1. Strictly Necessary: These ensure basic functions like login and navigation work correctly.
  2. Preference: Cookies that remember user preferences and settings, enhancing site personalization.
  3. Analytics: Used to collect aggregate data about website usage, helping us improve our services.

Users have the option to manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for periods necessary to fulfill the purposes described in this policy, or as required by law. Once the retention period expires or upon request for deletion, we securely erase or anonymize the data to ensure confidentiality.

Security Measures

To safeguard your personal information:

  • We implement robust organizational and technical security measures, including encryption of data during transmission and at rest.
  • Third-party processors adhere to strict security standards when handling sensitive data on our behalf.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you are a parent or guardian concerned about one of our services collecting such data, please contact us using the details provided below.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to and rectification of your information.
  • Erasure (right to be forgotten).
  • Restriction or objection to the processing of your data.
  • Data portability.
  • The right not to be subject to automated decision-making.
  • Filing appeals or complaints with applicable privacy authorities.

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions, requests for unsubscribe, or inquiries related to data privacy, please reach out to us: